Shipping information


For Consumer:

Standard:
$25,00, $200 or more is free shipping

High-volume products:
$100,00, no free shipping


For business customer:

Please note your individual delivery conditions as discussed with your responsible sales person.


Transport damages

We are not liable for transport and hidden damages, but railway, forwarding agency, German parcel services or post as carrier.
Please note the following items:
  • Examine incoming packing pieces outward thoroughly
    For damage assessment inform immediately the goods station
    within 7 days at the latest, the forwarding agency or German parcel service
    within 3 days at the latest, the postal office within 24 hours at the latest.
  • Leave goods and packing unchanged till damage assessment. 
  • Take photos if possible. 

Should you do not assert your claims by yourself we need for adjustment of damages:
  • factual statement, 
  • original way-bill, 
  • a transfer declaration given by you.